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Frequently Asked Questions

Shingley Beach Resort offers a variety of spacious self contained apartment accommodation with stunning views across the Coral Sea and Islands of the world famous Great Barrier Reef.

Arrival

Follow the signs to Airlie Beach at the Proserpine exit. Head past the Whitsunday Shopping Centre in Cannonvale. As you go over the next hill you will see the turn off to Abel Point Marina on the left at the bottom of the hill. Turn left onto Shingley Drive immediately after turning off and we are the first complex you see on your left.

Yes, we would love to book a transfer to or from the airport for you. Please ask when making your booking or the day before departing Shingley Beach Resort.

Yes, all our apartments have shared undercover parking off the main street and close to your apartment. The rear apartments have individual lockable garages available to guests.

If you know you will be arriving late please inform us prior to reception closing so we can make alternative arrangements for your check in.

Reception hours are
8:30am-6:00pm Monday to Sunday
We also have an on-site manager available 24hrs a day

Check-in is at 2:00pm and Check-out is at 10:00 am
Late Check-out may be arranged by contacting Reception but is subject to availability.

Accommodation

The apartments are self contained holiday apartments so unlike a hotel we do NOT service the rooms or change linen daily. If you are staying 7 nights or longer your apartment will be serviced mid stay. However, if you would like an extra service, please contact reception as we are happy to provide this for an extra charge.

Yes, we have an apartment designed for the mobility impaired. It has a wheelchair accessible shower as well as safety rails and is located poolside. We also have a lift reserved for the disabled to access the apartment level from Reception and ground floor.

One, Two and Three Bedroom apartments are fully self contained with full kitchen and laundry facilities.
The Studio apartments have kitchenettes which include microwave, smaller sized refrigerator and stovetop. Free Laundry facilities for guests of Studio Apartments are conveniently located close by.

Yes- All the apartments have air conditioning and overhead fans.

With the exception of two poolside apartments, every apartment at Shingley Beach Resort enjoys its own private balcony facing the waterfront. The larger apartments have a balcony on both levels.

All apartments have a northerly aspect facing the Coral Sea. Every room has a good view but due to the positioning, some have a better ocean view than others.
Please ask when booking if you would like to request a greater Ocean View Apartment.

General

Yes, we offer in house guests free complimentary WIFI for one device per room with a 500mb/1 day limit. More internet options can be purchased for very reasonable prices from Reception.

We have cots and cot linen available for hire, as well as strollers and high chairs.
Cots are available for $8.50/night

We have TWO lovely well maintained pools located within the resort.
The largest pool is 18m long with kids wading area and a deeper 3m end.
The smaller pool is made up of 2 plunge pools with a small waterfall between them.

Yes, we are happy to provide guests with a beach towel upon request-free of charge. If you wish to replace your beach towel with a clean one there is a $2 charge.

All of Shingley Beach Resorts apartments, common areas and pools are smoke free zones. If you wish to smoke on your apartment balcony this is permitted, however we do request you close the apartment door to avoid smoke going into your apartment.
A minimum $200 cleaning fee will apply should you be found to have been smoking in your apartment.

Yes! Our staff can offer helpful information to help you choose a tour and then book for you at no extra charge to you. There is a large variety of tour brochures in Reception for you to choose from.

Location

Public Buses run from Whitsunday Shopping Centre, Abel Point Marina and Airlie Main Street- all within walking distance of the resort. If you wish to book a taxi, Shingley Beach Resort can quick dial one for you at Reception.
If you are going on a day tour, many tour operators provide a free bus transfer to and from the resort.

A five minute stroll along the waterfront boardwalk will take you to Barcelonas Tapas Bar at Abell Point Marina. This is a great place to eat breakfast, lunch or dinner as you watch the boats.
Sorrentos is located at the South end of the marina and offers lovely Italian Cuisine Breakfast, lunch and dinner with stunning views.
The main street of Airlie Beach has a large variety or restaurants to dine at and is a 20 minute walk or 2 minute drive away.

Along the front of Shingley Beach Resort you will find PAYA-a clothing & homewares boutique, ENLIVEN- Massage & Body Centre and KABELLO- Hair & Tanning Salon.
The nearest Shopping Centre is a pleasant 15 minute walk along the waterfront boardwalk. Whitsunday Shopping Centre has a Coles Supermarket, Target Country, The Reject Shop, Post Office, Banks, a newsagents and specialty stores.