FAQs

Follow the signs to Airlie Beach at the Proserpine exit. Head past the Whitsunday Shopping Centre in Cannonvale. As you go over the next hill you will see the turn off to Abel Point Marina on the left at the bottom of the hill. Turn left onto Shingley Drive immediately after turning off and we are the first complex you see on your left. (See ‘Contact Us’ for map)

Yes, we would love to book a transfer to or from the airport for you. Please ask when making your booking or the day before departing Shingley Beach Resort.

Yes, all our apartments have shared undercover parking off the main street and close to your apartment. The rear apartments have individual lockable garages available to guests.

Reception hours are Monday – Friday 8:30am- 5:00pm
Saturday/ Sunday & Public Holidays 9:00am- 12:30pm

Late Arrivals: If you expect to arrive outside of these times, please contact us to receive the code for our after hours check-in safe.

We have an on-site manager available after hours for emergency assistance

Check-in is at 2:00pm and Check-out is at 10:00 am
A late check out may be available on request- charges may apply

If you know you will be arriving late please inform us prior to reception closing so we can make alternative arrangements for your check in.

With the exception of two poolside apartments, every apartment at Shingley Beach Resort enjoys its own private balcony facing the waterfront. The larger apartments have a balcony on both levels.

One, Two and Three Bedroom apartments are fully self contained with full kitchen and laundry facilities.

The Studio apartments have kitchenettes which include microwave, smaller sized refrigerator and stovetop. Free Laundry facilities for guests of Studio Apartments are conveniently located close by.

Yes- All the apartments have air conditioning and overhead fans.

The apartments are self contained holiday apartments so unlike a hotel we do not service the rooms or change linen daily. If you are staying 7 nights or longer your apartment will be serviced mid stay. However, if you would like an extra service, please contact reception as we are happy to provide this for an extra charge.

All apartments have a northerly aspect facing the Coral Sea. Every room has a good view but due to the positioning, some have a better ocean view than others.

Please ask when booking if you would like to request a greater Ocean View Apartment.

Yes, we have an apartment designed for the mobility impaired. It has a wheelchair accessible shower as well as safety rails and is located poolside. We also have a lift reserved for the disabled to access the apartment level from Reception and ground floor.

A cleaning fee of $50 applies if guests leave the unit in an untidy manner. we respect that you are on holiday and do not wish to do these domestic things, but please put out your rubbish and do your dishes, thank you.

Our apartments are all self contained so you can cook your meals should you choose, however please do not leave the cooktop or toaster unattended as our smoke alarms are sensitive and you will incur a $200 call out charge if the alarm goes off. There are BBQ’s located at both pools and across the road at the beach

No we are not pet friendly sorry.

We have cots and cot linen available for hire, as well as strollers and high chairs.

Cots are available for $8.50/night

Yes, we offer in house guests free complementary WIFI

Yes, we are happy to provide guests with a beach towel upon request-free of charge. If you wish to replace your beach towel with a clean one there is a $2 charge.

We have TWO lovely well maintained pools located within the resort.
The largest pool is 18m long with childrens wading area and a deeper 3m end.

The smaller pool is made up of 2 plunge pools with a small waterfall between them.

All of Shingley Beach Resorts apartments, common areas and pools are smoke free zones. If you wish to smoke on your apartment balcony this is permitted, however we do request you close the apartment door to avoid smoke going into your apartment.

A minimum $200 cleaning fee will apply should you be found to have been smoking in your apartment.

Yes! Our staff can offer helpful local information so you choose a tour that best suits you at no extra charge. There are a large variety of tour brochures in Reception for you to choose from.

Along the front of Shingley Beach Resort you will find Enliven– Massage & Body Centre and Kabello– Hair & Tanning Salon.

The nearest Shopping Centre is a pleasant 15 minute walk along the waterfront boardwalk. Whitsunday Shopping Centre has a Coles Supermarket,Butchers, The Reject Shop, Post Office, Banks, a newsagents and specialty stores.

My Rainbow Cafe is located on the premises and offers a lovely breakfast and lunch option with great coffee and excellant view. Open 7:30 to 3pm Tuesday to Sunday

A five minute stroll along the waterfront boardwalk will take you to Garden Bar Bistro at Coral Sea Marina. This is a great place to eat breakfast, lunch or dinner as you watch the boats.
Next to this restaurant is Bohemian Raw, a popular cafe offering healthy snacks, hot drinks and smoothies.
As you stroll a little further along the boardwalk, you will discover

Kiosk Cafe, a great place to grab hot food, a drink or sandwich before your day tour.

Sorrentos is also located at the South end of the marina and offers lovely Italian Cuisine breakfast, lunch and dinner with stunning views.
The main street of Airlie Beach has a large variety or restaurants to dine at and is a 20 minute walk or 2 minute drive away.

Public buses run from Whitsunday Shopping Centre, Coral Sea Marina and Airlie Beach Main Street- all within walking distance of the resort. If you wish to book a taxi, Shingley Beach Resort can quick dial one for you at Reception.

If you are going on a day tour, many tour operators provide a free bus transfer to and from the resort.

Yes! We have a great function venue located poolside within the resort. It can cater up to 200 people for a cocktail function or 120 for a sit down dinner. It captures the warm sea breezes from open windows on three sides and has a picturesque view over the marina.

My Rainbow Cafe provides sensational food to your guests.

If you are thinking of holding a conference there are 2 conference rooms which can cater for small or large groups.

Please email us at bookings@shingleybeachresort.com so we can provide a customised quote for your next event as well as special group accommodation rates.